The short answer
Up to 8 emergency contacts can receive alerts when a leak is detected, in addition to the homeowner. These alerts are sent by text, email, and through the mobile app.
How Many People Can Get Emergency Alerts?
When a water leak is detected, the system sends instant alerts to the homeowner and up to 8 emergency contacts. These contacts are chosen during setup and can include family members, neighbors, or a property manager.
Each person on the list receives the alert through multiple channels: a push notification in the mobile app, an email, and a text message.
Our devices are designed and engineered in the U.S.A.
How Emergency Notifications Are Sent
- Detect the leak using wireless sensors placed in key areas.
- Trigger the alert through the home network to the Aqua Link system.
- Send notifications to the homeowner and up to 8 designated contacts via app, email, and text.
- Support continues through the GRACI AI Assistant, which helps manage devices and troubleshoot issues.
Who Should Be on Your Emergency Contact List?
Should I include family members?
Yes, especially those who live nearby or are responsible for the home when you're away.
Can I add a property manager?
Yes, if you own a rental or vacation home, adding a property manager helps ensure fast response.
Is it useful to include a neighbor?
Yes, especially if they’re often home and can check the property quickly after an alert.
Can I change my contacts later?
Yes, you can update your emergency contact list at any time through the mobile app for iOS and Android.
Why This System Works for Households and Remote Monitoring
The system supports up to 8 emergency contacts. This number is typically sufficient to cover immediate household members and trusted neighbors.
Because the sensors are wireless and the app works on both iOS and Android, setting up and managing contacts is simple. You can update your list at any time from your phone, no tools required.
The Smart Hub includes a 10-year, tamper-resistant battery.
Trusted by Homeowners for Reliable Protection
We’ve been providing safety systems to homeowners for 10 years, with devices designed for real home needs like early leak detection.
The system is owned outright with no monthly fees.
Free shipping is included on all orders.
Next step
A free home safety evaluation will help you decide where to place sensors and who should receive alerts based on your home’s layout and your household’s needs.
The recommendations reflect general industry best practice. Every home has different safety needs. A free home safety evaluation is the way to learn exactly what your home needs.
Sources
- You can have up to 8 contacts who receive emergency notifications: water-presentation.pdf, page 11.